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client servicing
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Client Servicing

Client servicing is at the core of our business. We understand that accurate delivery is as important as producing an impressive design. This is what client servicing means to us:

  • Understanding the brief
  • Developing the brief where necessary with the client
  • Planning projects in advance
  • Presenting excellent work
  • Making feedback easy
  • Being accurate when fulfilling feedback and requests
  • Checking back amendments
  • Being transparent at all times
  • Providing updates regularly
  • Providing achievable timings
  • Ensuring that even the smallest details are
  • considered and addressed
  • Returning calls timeously
  • Approval of functional specifications
  • Approval of the design concepts
  • Creation and insertion of initial content
  • Approval of working job
  • Client training, if necessary, and handover

We work closely with you throughout the project to ensure we constantly meet and exceed your expectations.